_2x.png)
Store Policy
Shipping Policy
Thank you for visiting and shopping at cellphonepalace.com. Following are the terms and conditions that constitute our Shipping Policy.
Our Website ships to addresses within the U.S. Territories only.
No International Shipping
​
Domestic Shipping Policy
Shipment Processing Time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipment may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Customs, Duties and Taxes
Cell Phone Palace, LLC is not responsible for any customers and
taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Returns Policy
Cell Phone Palace, LLC is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
​
Please save all packaging materials and damaged goods before filing a claim.
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments