Store Policy

Shipping Policy

Thank you for visiting and shopping at cellphonepalace.com.  Following are the terms and conditions that constitute our Shipping Policy.

 

Our Website ships to addresses within the U.S. Territories only.

No International Shipping

Domestic Shipping Policy

Shipment Processing Time

All orders are processed within 2-3 business days.  Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipment may be delayed by a few days.  Please allow additional days in transit for delivery.  If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Customs, Duties and Taxes

Cell Phone Palace, LLC is not responsible for any customers and 

taxes applied to your order.  All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages
Returns Policy

Cell Phone Palace, LLC is not liable for any products damaged or lost during shipping.  If you received  your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Payment Methods

- Credit / Debit Cards
- PAYPAL

- Offline Payments